Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

I can't find device protection in the device care apps.

(Topic created on: 29-06-2023 02:43 PM)
1618 Views
dhpark32
First Poster
Options

I can't find device protection in the device care apps. There are just three options such as Battery, Storage and Memory care, no device protection option. Anybody know why can't show the device protection option here?

0 Likes
3 REPLIES 3
nowdeleted
Big Cheese
Options
Battery and device care will give you this. Then just click on 1 of three to find what u are looking for.Screenshot_20230629_074129_Device care.jpg
AndrewL
Moderator
Moderator
Options

@dhpark32: Please can you provide a screenshot of your Battery and device care landing screen, so I'm able to gain a better understanding of the issue? To take a screenshot, press the Volume Down and Side Keys together for 1-2 seconds until the edges of the screen flash. 

0 Likes
dhpark32
First Poster
Options

@AndrewL Thanks for your response. Screen shot here for device care. Please let me know why I can't see device protection option.

Device care image.jpg

Setting image.jpg

0 Likes