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Guys... nothing helped

(Topic created on: 3 weeks ago)
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TechnoLogic
Explorer
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Hello,
 Some people told me to factory reset my phone and I did.... nothing helped.
 I was using Google on my phone when suddenly, the app exited and displayed a message stating that a recent update to WebView had caused Google to malfunction and prompted me to uninstall it. After reinstalling WebView, Google now consistently displays an error message whenever I perform a search. I have tried various WebView versions, including Beta, Dev, and Canary, to resolve the issue.
 
 I am considering performing a factory reset on my Samsung S21U to address this problem. Additionally, I would like to know if creating a full backup of my data before the reset will allow me to restore the same data onto the reset phone.
 
 I would greatly appreciate your guidance on this matter.
 
 Thank you for your attention to this issue.
 
 Best regards,
 
 Oliver
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1 Solution


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Solution
GoanGeek
Samsung Members Star ★
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The thing with factory reset is.

1.Back up up everything if you so wish.

2. When restoring don't restore apps and settings rest can be restored.

3. Set up phone as new and install apps as and when you need them .
( the idea being if you had corrupt apps or settings this doing this will eliminate it.)

I personally use Google One ( it's very cheap) to back up my messages , contacts, photos etc.)
So it's easy to recover not matter how many phone I move to or reset.

I hope that clears it for you.

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3 REPLIES 3
Solution
GoanGeek
Samsung Members Star ★
Options
The thing with factory reset is.

1.Back up up everything if you so wish.

2. When restoring don't restore apps and settings rest can be restored.

3. Set up phone as new and install apps as and when you need them .
( the idea being if you had corrupt apps or settings this doing this will eliminate it.)

I personally use Google One ( it's very cheap) to back up my messages , contacts, photos etc.)
So it's easy to recover not matter how many phone I move to or reset.

I hope that clears it for you.
TechnoLogic
Explorer
Options
Thanks! All works 💪
GoanGeek
Samsung Members Star ★
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Happy to know you have solved your issue 🙂
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