Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy s9 cannot update firmware

(Topic created on: 06-11-2019 02:58 PM)
807 Views
Galaxy_s9
First Poster
Options

I bought an s9 previously used in UAE tried updating it from Oreo to Pie but it's saying the latest version is already installed.

0 Likes
1 REPLY 1
strawberry cake
Hotshot
Options


Hello @Galaxy_s9 

 

Please use Smart Switch to check if you can install the Pie OS.

Download and install the app to your computer, restart the computer if needed, run the app, connect the phone to computer via USB cable.

 

https://www.samsung.com/ae/support/smart-switch/

 

If still no new software update available, please get more information from the country origin of your phone:

 

https://www.samsung.com/ae/support/

http://livechat.support.samsung.com/Customer_new/AE

 

Thanks ☺

 

 


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious