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Galaxy S20 128GB - internal storage problem

(Topic created on: 05-01-2021 07:01 AM)
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Paul200881
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Just bought a new one and when I try to transfer data from from my S10 (also 128GB) the S20 storage is full before the transfer can complete. Right at the start of the process it jumps straight to 122GB used. I have tried factory reset twice and both times it wiped the storage, both times when I tried to transfer, the same thing happened. 

I wiped it again and tried downloading each of my apps individually on the S20 from the store, I downloaded about 10 apps and then once again it said not enough storage. When I check the storage page it shows 122/125GB used but the breakdown below shows only 1.6GB of storage being used by apps and nothing in any of the other categories! 

Going nuts here, can anyone help?

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Pugs1957
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Glad I was able to help you. I'm sure you will enjoy a "proper" phone. If you need any help, you know where we are.
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kingyj
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I have the same problem Paul.
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