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Galaxy buds pro and smart tag

(Topic created on: 10-02-2021 12:40 PM)
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Koleto
Apprentice
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When i wiill get my Galaxy Buds and Smart tag i have sammsung s21 ultra!
I recived the phone on 29th of Januari!
I m pre-ordered
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6 REPLIES 6
TomaszDorset
Pioneer
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up to 45 days after validation of your claim
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Brittle
Student
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I don't want to make a new post about this but same as OP. I'm confused, if you ordered via online do you get it sent without needing to confirm? because I did go through the confirmation process and it failed... would be nice to know
(yes, preorder on the 15th, 21 ultra)

Screenshot_20210210-143655_Samsung Internet.jpg

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Koleto
Apprentice
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.

Screenshot_20210210-144755_Gmail.jpg

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sundai
Pioneer
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If you ordered direct from Samsung you don't need to claim - they'll send it directly to you. If you ordered from a 3rd party you'll need to claim. Ordering direct - Your imei will already be registered against a claim for the accessories, I guess that's why it may have failed (assuming you ordered dirct)
Brittle
Student
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mobile shop by Samsung, (on their website to get a contract) still counts? thanks for the reply.
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sundai
Pioneer
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hmm can't say for certain... try emailing the promo team: galaxys21buds@samsungpromotions.claims - hopefully they can sort it out for you