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Dual Messenger WhatsApp Issue

(Topic created on: 29-12-2021 10:21 PM)
1206 Views
JamesDavidG
Journeyman
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I have recently purchased an S21 Ultra. I use dual messenger, one for personal one for work. I am unable to send or recieve media files of any type. Browsing the Internet I see this is a widespread problem and back in June maybe before, Samsung said they were working on a fix for this. Does anyone know when this will be fixed or any possible solutions? Thanks. 
72 REPLIES 72
Kishan_MG9
First Poster
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Hello Samsung users,

Finally dual messenger works now 🙌🏾 

I have done nothing, thanks to Samsung 

I have a S21 ultra great Phone

Have a nice day

See screenshot for latest software that i have.

Regards

Kishan

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Kishan_MG9
First Poster
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Screenshot_20211229-231721_Settings.jpg

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YazanWael
First Poster
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Yesterday, I received the update to One UI4 and the problem is solved. Whatsapp seems to be working just fine

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GungHo
First Poster
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Thanks man - this works like a charm 🙂

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LightFantastic
Journeyman
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Great!
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yjamal01
Explorer
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Same issue here, very disappointing and my number does not work for whatsapp business. Waiting for the One UI 4 update

uzo
First Poster
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Still not working on my z flip , I reinstalled and lost chat media history
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yhbrooklyn
Apprentice
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Verizon released Android 12 for the ZFlip 3 and after installing the update, it now works for me. 

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yjamal01
Explorer
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waiting for it to be released in Canada (rogers)

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AdittyAL
Student
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I'm using S21+. It hadn't been an issue until the latest update screwed it up, and now I cannot fix it. Has there been no update on this in the last year?