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Dual eSIM on dual SIM phones

(Topic created on: 13-12-2022 06:24 PM)
4379 Views
marco_bonino
Apprentice
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Hello,

differently than iPhone 13, S21 Ultra is not able to use 2 eSIM at the same time.

Is it possible to activate it with a software update or is a limitation of the hardware ?

What about S22 Ultra and future phones ?

Thanks!

6 REPLIES 6
-Robot-
Samsung Members Star ★
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As far as I know, that isn't possible

It's Nano sim and Esim or Nano sim and Nano sim only
marco_bonino
Apprentice
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Ok, but this was already clear in my question.

Hoping Samsung will aswer what I asked!

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-Robot-
Samsung Members Star ★
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You're welcome
jbeltran73
First Poster
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Hello SAMSUNG. 

Would you please reply to this interesting question?

Thank you

Emazen
First Poster
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As far as esim goes on samsung s22 ultra 

You can only use 1 esim at a time 

You can store multiple esim profile on the device but can only use one of them to be active 

That goes for the s22 ultra single sim version 

And for the dual Sims version that I dont know if it works the same way or you can have 2 esims activated better check with samsung or with someone who has a dual Sim version  

-Robot-
Samsung Members Star ★
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Samsung doesn't monitor this site, this is the community site

You should contact support for that

One of the mods or other user may know the answer but support is who you should contact

As far as I know only one esim can be active at any one time
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