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customer care

(Topic created on: 10-08-2020 06:25 PM)
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skyman007
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If I bought phone in dubai and I live in London I cannot use customer service here, is it true. Seems unbelievable 
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BandOfBrothers
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This can be the issue when importing a phone that was released to be used in a particular country to be used in another @skyman007 

 

I'd suggest to check the Warranty T&C's for Dubai Samsung via https://shop.samsung.com/ae/terms-and-conditions. 

 

The Samsung Uk one is https://www.samsung.com/uk/support/warranty. 

 

There's nothing stopping you asking in a Samsung Experience Store or Samsung Service Centre however.

 

🌈 Stay Safe & Stay Alert.  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "