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Check Sim Card Tray - S21

(Topic created on: 4 weeks ago)
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michelle-s21
Student
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I randomly keep getting this error on my 10 month old S21

Screenshot 2021-10-20 at 12.14.53.png

The SIM is inserted correctly, facing upwards. 

I ordered a replacement SIM from Giffgaff and added this into the phone but I am still getting the same message pop up. 

 

Has anyone else experienced this issue ?  

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23 REPLIES 23
Mark TKO
Journeyman
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No fix unfortunately without sending it back to samsung
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Mohammed 4
Student
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 for me ,  i sold the phone  , its annoying and give me a bad idea about samsung that how there is a problem in the phone and no one care about fixing it 
it make me lose about 200$ for this problem but its ok when i When I get rid of it

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Yas_MYT
First Poster
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I only ever got this problem after dropping my s21 which is about a year old. After that drop I've been experiencing this problem.
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rdvtx2
Journeyman
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Getting an esim and leaving the sim card tray out of the phone makes it usable again. Just don't drop it in water 😄

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