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Change power saving mode erases my home screen apps

(Topic created on: 27-04-2019 12:00 AM)
13529 Views
Skw1107
First Poster
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Since the last update whenever I change my phone from max power saving mode to any other battery mode it loses the apps that were on my home screen.  I have all my apps sorted into folders (so sad I know) and it loses all of those settings too. It didn't do this prior to the last update or maybe I have changed a setting somewhere since that is causing it.  How do i stop this from happening?  

24 REPLIES 24
Dgarcia
Student
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It did that to me too. Luckily, I backed up my phone and was able to restore everything. Im afraid if I do it again, it will erase everything again. A glitch on samsungs part?

Jiggin
First Poster
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Happened to me too. All folders removed and all hidden apps reshown 😕

Deanjane
First Poster
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Yes me too and changes default keyboard back to Samsung

Very very irritating

Are we're going to get an answer to this one 

Kjohnson3
First Poster
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This keeps happening to me as well! Very irritating.

YoDaLa
Apprentice
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Same happening here on S8, did anyone find a solution?

0 Likes
Jenny21
First Poster
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I am facing the same trouble since the last update!

This is very frustrating and irritating!

Need a fix ASAP!

Anonymous User
Not applicable
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Me too, please fix.

Brian76
First Poster
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Same issue. Can't song the restore settings for the gone screen since the update. I found a video about it on older software from last year but the menu has changed since.
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Damthom
First Poster
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This happens to me yesterday... there are no help from Samsung about this issue..