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Can't Play Music!

(Topic created on: 21-03-2021 12:23 AM)
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Darryl2323
Student
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Why can't I play music on S21 Galaxy. Been missing calls like crazy b/c the phone recognized my old settings which had my music set as a ringtone. "Failed to play track" is the error in the Samsung Music app and "Track not supported" is the error when trying to add a ringtone. 

I was loving my phone until this...ugh.

3 REPLIES 3
Pugs1957
Samsung Members Star ★
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The S21 doesn't recognise wma files but older devices did. You can rename them as mp3

Darryl2323
Student
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I'll give it a shot, thanks!

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Huddz
Apprentice
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Is there an app where I can download and save music as mp3s to set as a ringtone on the s22
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