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Can't claim S21 boost offer

(Topic created on: 17-08-2021 04:51 PM)
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NinjaRanga
Voyager
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Tried to claim Deezer offer and got sent to the claim website and clicked on Deezer. Then had to sign in after which got nothing but a blank page. Now if I go and use the email link again I don't see any offers at all! So it looks like Samsung thinks I've claimed the offer even though it didn't let me. 
Has anyone had any success in claiming any of the most offers?
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3 REPLIES 3
AndrewL
Moderator
Moderator
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@NinjaRanga: Sorry to hear that you've run into some issues claiming your Deezer HiFi. Can you try following the link below on a browser and scan the QR code to see if this resolves the issue? 

https://www.samsung.com/uk/boost/deezer/

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NinjaRanga
Voyager
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I tried that earlier without success, but for some reason it worked when I relaunched the Web browser a few hours later. Weird. Thanks for your help, though 👍🏻
Bloodierrain
Pioneer
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Hi have you had an account with deezer before if so it won't work as its for new customers only I had the same issue with YouTube wouldn't work tried something else and it worked the offers are for new customers only I'm afraid I had to choose the Google points that was the only one that interested me I still have them 🤣 🤣
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