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Can't claim S21 Boost offer - not available in your region

(Topic created on: 17-08-2021 10:37 PM)
4235 Views
Calmcookie
Apprentice
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I live in the UK and have a Samsung S21+, after receiving the email to claim the boost it keeps telling me ' Sorry this offer is not available in your region.*' and the * * If you believe you are eligible (you have an S21 and are in the UK or Ireland), please disable any ad blockers and try again. If that fails please contact customer support.

I do not have any ad blockers and the customer online support chat I had couldn't help, left me saying they would move the chat to the website people...it never happened, got fed up wasting time with no response on the chat in the end.

So how do I get any further to claim the boost?

12 REPLIES 12
Members_3E3WbjS
First Poster
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Having the same im in the uk and it works on my computer just not my phone.

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kas24
First Poster
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Had the same problem cleared my browsing data then accepted all cookies and it worked
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LeaV1984
Apprentice
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I got the email today, had my S21 Ultra since September. Tried to choose Deezer and Calm offers and it just repeatedly asks me to sign in, even though I already am.

 

Online chat team are a joke. Oh we'll just transfer you to the product team, however there may be 15 minutes wait time. 

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