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Call Volume Too Quiet S21 ULTRA

(Topic created on: 01-02-2021 11:43 AM)
65559 Views
ATovey
Explorer
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Anyone else having issues with the speaker/call volume being too quiet. Husband and myself have each just purchased a s21 Ultra and we can barely hear the person on the other end of a call.

We have been long time Samsung S buyers so we are confident in ensuring volume is up, but can only have conversations on speaker!!! 

 

84 REPLIES 84
ATovey
Explorer
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Definitely not the issue - first thing I tried. 

I really think the speaker is inadequate.

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SHANE7W
Apprentice
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yes i also think the call volume is too low, on speaker and without speaker
SHANE7W
Apprentice
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dolby atmos is only available with headphones so having this on or off won't change anything
adamlee
Big Cheese
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works for me through speakers of the phone. volume is boosted while playing music just thought might also increase call volume.
SHANE7W
Apprentice
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unfortunately not, it turns dolby off when you make a phone call

Screenshot_20210202-184238_Call.jpg

mjc26
Student
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contacted ee and all I got was do a factory reset not done it as I've only just finished setting the phone up
ATovey
Explorer
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Ee being your telephone provider? 

There's obviously an issue s20 and above from what I can see online. 

Wish I didn't upgrade now, my s10+ didn't have any issues.

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mjc26
Student
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After a lot of messing about trying to solve this issue on my s21 I have removed a stick on screen Protector that I had fitted and this has made it better
ATovey
Explorer
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I haven't put a screen protector on mine yet......I'm glad your issue is sorted :smiling-face: Such a pain for a new phone and having to work out issues

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MissMolly
First Poster
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I am also experiencing the volume issue with my S21 Ultra. I have to turn a call on speaker to hear it comfortably. Yes, volume is all the way up on the call. It doesn't matter how I hold the phone or adjust it on my ear. So disappointing.