20-01-2022 05:51 PM
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Solved! Go to Solution.
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23-01-2022 12:39 PM
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Hi! Sorry for the delay. To clear cache, connect your phone to a PC then:-
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all three keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.
20-01-2022 09:21 PM
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21-01-2022 12:22 AM
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23-01-2022 12:39 PM
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Hi! Sorry for the delay. To clear cache, connect your phone to a PC then:-
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all three keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.
23-01-2022 05:44 PM
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23-01-2022 05:54 PM
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12-02-2022 12:36 AM
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Hi, I've tried this and wiped the cache but my battery is still discharging incredibly fast. Like the phone is unusable
12-02-2022 10:34 AM
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13-02-2022 10:12 AM
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08-05-2022 04:39 PM
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I don't have access to a computer for another 2 weeks- any other suggestions?
