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Back up data

(Topic created on: 07-02-2020 07:43 PM)
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Jess1989
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My S9 has got water damaged. This has caused the LCD in the screen to die and the phone will no longer charge.

 

I have come to turns with the phone being broken but as it wont charge I'm just wondering is there any way I can get it to backup so I can access my files?

Thank you for any help.

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BandOfBrothers
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Have you tried hooking upto a computer @Jess1989  

 

If that wont work due to the damage and you haven't backed up previously to a Sd card or Samsung Cloud or one of the other options vault options ( it's worth checking a phone can auto update in the background)

 

Then perhaps try a Samsung Experience Store or Samsung Service Centre.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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