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App issue

(Topic created on: 29-10-2022 10:16 PM)
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Scotsman666
Apprentice
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Anyone had app issuesafter the 10th october update ie MyO2 app phone says app is no longer compatible with this phone ?
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4 REPLIES 4
keith30
Mastermind
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I haven't had this issue and I'm with O2 for my S22ultra but someone else mentioned this same problem last week, can't remember throu who it was.
Scotsman666
Apprentice
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Will wait on next update as might be to UI5 and see if that helps or just a ploy for me to upgrade
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BandOfBrothers
Samsung Members Star ★★
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Hi @Scotsman666 

I use a Payg o2 sim card in my phone with the phone being on Android 13 , Samsung One Ui 5.0

My app version is > 13.8.11

The app is working as it should.

Perhaps clear it's cache in Settings, Apps, o2 , Storage, Clear Cache.

If that does not help and the app is on the latest version perhaps contact o2 and they'll advise their app developer.

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Scotsman666
Apprentice
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Well can no longer put my phone in to safe settings to clear the cache so screw it upgrade in the next few weeks
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