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Android 12 update is *****. I've basically got a Nokia 3210 now

(Topic created on: 29-11-2021 02:22 PM)
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pafc
Explorer
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So I did the android 12 update, over night and since then I have apps not working on my phone, apps that I use everyday. I've had two phone calls with Samsung support and both times I've been told that it must be the apps not working and nothing to do with the software update as they had no knowledge of any issues with it. Both calls I let the call handler have remote control of my phone, so they could see my screen, and I googled the issue and they say loads of complaints. Then then tried to look on here and they say for themselves that people were complaining. How can they not be aware when so many people are having issues???!!! Anyway, I got told that I have to wait and see if another update comes out and that may fix the problem. So yeah, I have a Samsung 21 ultra that I can't use properly. I may as well go back to using the Nokia 3210 *****!!! This is ridiculous!!!
35 REPLIES 35
pafc
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I have tried everything I can think of buddy and even two Samsung support people have been on my phone remotely and they couldn't fix it. People are having issues with Facebook, Instagram and WhatsApp which are big deals for most people. There is definitely something going on with the software update. You only have to read the comments here or Google it and you will find loads. I have an s21 ultra which I can't use properly whilst my mum is still using an s7 and hers works fine 😂😂😂
pafc
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I spoke with two Samsung support people today and they seemed to be unaware of any issues. Its ridiculous
0 Likes
WelshPaul
Troubleshooter
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What are the two Apps you are having issues with?

Whatsapp and Facebook are working just fine for me on my S21 Ultra running UI4 Android 12.


My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
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pafc
Explorer
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The sun dream team and a floating counter app. Fb and WhatsApp are working fine for me bit lots of people are reporting faults with them
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Anonymous User
Not applicable
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Give the update a chance mate, it takes a few days for the android intelligence on the phone to balance out. Mine updated to 12 a few weeks ago, after 6 days it runs smooth as silk. Really slick 👍
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pafc
Explorer
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I hope it works itself out mate. I've never had any issues like this before so I'm not optimistic lol. I really need the apps to work as I use them everyday
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1OfTheYoungest
Pioneer
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You uninstall those apps and install them again this could be a good solution
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illEez
Voyager
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Have you installed the Good Guardians app from the Galaxy Store, and the Galaxy App Booster with it?

Worth a try if not, and a handy tool to have in your phones arsenal anyway.
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pafc
Explorer
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No I haven't. I don't even know what they are 😂😂😂
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pafc
Explorer
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Yes I have. I've literally done everything I can. That's what I mean by it must be a software issue