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Community Care: New content

Community Manager

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Content alert! There are loads of goodies – including some brand-new serial features – set to fly into your Community Newsroom over the next few months. 

 

Going forward, Community Care will be your one-stop shop for info about changes on the platform, new content releases and developments. In this first post, we're introducing you to some of the titles you can expect to see more of: 

 

Samsung Hacks

Samsung_Hacks_Icon_Round.pngEach of these little hack-bites will uncover a supercool feature you might not already know about on your devices. This could be anything from reducing blue light exposure to taking a selfie by saying “cheese” :smiling-face-with-sunglasses:. And we want you to share your own hacks too. What's the coolest hidden feature you can show off? Create a post and use “Samsung Hacks” in the title.

 

Support Splash

Support_Splash_Icon_Round.pngOur pals at Support are always busy creating useful FAQs, so we’ve decided to bundle together some of the most helpful posts by theme, giving you easy access to all the info you might need to know about a particular topic or device. We'll create similar posts featuring your amazing Community Solutions too so that no one will miss out on any need-to-know info. 

 

Community Lifestyle

Community_Lifestyle_Icon_Round.pngHere’s where we put a Community twist on some of the cool stuff happening in the wider Samsung universe. We want to get up close and personal with new releases, features and news, to offer practical insights and alternative uses or recommendations. We'll also invite you to share your opinion on topics and stories published on Explore and the Samsung Newsrooms worldwide. 

 

Community Care

Community_Care_Icon_Round.pngThese articles will show you how to get the very most out of your Community, from rule changes, badge launches and announcements to how to change your avatar and cool stuff like that. It'll also keep you informed about features you may otherwise be unaware of and update you with general housekeeping notices. Keep an eye on these articles if you want to stay in the loop.

 

Samsung Service

Samsung_Service_Icon_Round.pngMaking sure our tech is doing its job to keep enhancing your work, social and private lives is our top priority, and why we love hearing from you so much in the Community. We're continuously looking for innovative ways to improve the support experience for everyone, and we'll use Samsung Service articles to make sure you stay up-to-date with the hottest customer service developments.  


Have an idea about a topic or theme for any of the new categories? Leave it in the comments!

The Community Team  🤝

 

Discover more:

Samsung Hacks: Multi-language keyboard

Samsung Hacks: How to clean your smartphone

Community Lifestyle: Remote Working