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Original topic:

Worse Customer service I've ever experienced 😑

(Topic created on: 09-01-2022 03:02 AM)
Smartheartclub
First Poster
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Mobile Apps & Services

Long story short:
I purchased (money taken immediately) a tablet on Samsung Shop to pickup and never got a "pickup message". So after weeks of many calls, chats, and emails, I finally received my refund (but I had to get help from Paypal). AND....one of the worse parts, I'm still getting emails saying, "your order is delayed."

I vowed NEVER to buy anything again through Samsung Shop. I have been a loyal Samsung customer for years and to be treated like that was very upsetting. I'll just have to find a deal somewhere else.

Samsung should be ashamed!!!

1 REPLY 1
Blessed4life
Big Cheese
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Mobile Apps & Services
Hi, I know the feeling, I'm very disappointed with them also.
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