Wifi

[gracely]

My wifi on my wifi is so slow to show up. At times it will not even shown. I always have to use my data if I want to do with something with wifi. What to do for the wifi not to be slow

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

If your WiFi is slow, you'll likely need to reach out to your broadband provider to see what is causing the issue.

Is this happening on all your devices or just your Samsung phone?

[gracely]

We have two storey houses. It happens also with the television in the room. If you are downstairs ,you will not have that problem. It only upstairs in the room that problem. is coming from.

[Piper123]

OK so it is a WiFi issue.

Some properties, especially older ones (I have a grade ii listed cottage) can have these issues.

You'll need to speak to your broadband provider as they may be able to offer you WiFi extenders or you can buy your own.

Either way there will be a cost.

[gracely]

What is the price for the wifi extenders

[JAMES4578]

There are varying prices likely reflecting the quality, some examples here https://uk.pcmag.com/wireless-networking/89243/the-best-wireless-range-extenders

However I contact your provider first . Broadband suppliers should robust processes in place to ensure speed related issues are dealt with. Whilst the nature of the property is a factor they should help. https://www.ofcom.org.uk/phones-and-broadband/coverage-and-speeds/broadband-speeds/

[gracely]

Thank you so much for your effort