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WiFi Calling

(Topic created on: 08-04-2024 02:40 PM)
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Nick Horn
Student
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According to the BT engineer BT updated software Friday 5th/Saturday 6th April - it was an Huawei update. Along with 1 000's of other we lost broadband.  That was fixed this morning but I'm no longer able to use WiFi calling - it has worked perfectly for years. As we have a very poor mobile signal it is Emergency calls only. I'm using a Galaxy Note 9. I've tried the 'usual' approaches  and spent 45 mins speaking to BT helpdesk. Can anyone help?

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Nick Horn
Student
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Thanks for the suggetsion Robin999. Ive spoken to the engineer - who said I could call him  if I had an problems :). He suggetsed forgetting the newtowrk and then reconnecting. It worked! :smiling-face: :smiling-face:

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Robin999
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Speak to your mobile network provider (possibly EE), as they may need to turn it on again at their end.
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Nick Horn
Student
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Thanks for the suggetsion Robin999. Ive spoken to the engineer - who said I could call him  if I had an problems :). He suggetsed forgetting the newtowrk and then reconnecting. It worked! :smiling-face: :smiling-face:

Robin999
Black Belt 
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Excellent news
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JAMES4578
Samsung Members Star ★★
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it will have been a bit frustrating,  glad it all seems fine now . Forgetting and reconnecting to Network can solve some issues.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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