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Original topic:

Whats app

(Topic created on: 09-12-2021 09:40 AM)
Members_wXmTKy3
First Poster
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Mobile Apps & Services

HI Is anyone having problems on whats app evening video and getting a green line and video going blurry, this didn't happen before since I've have my phone back this has been happening? 

4 REPLIES 4
GalaxyA51user
Voyager
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Mobile Apps & Services
This issue is addressed. Try to update to latest software version.
JAMES4578
Samsung Maker ★
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Hi @Members_wXmTKy3  As far as I am aware the green line issue is solved by the latest software update . You do have Android 12?  Report back if you have latest version and still problem.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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chelseaboy123
First Poster
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Hi dose anyone have Samsung s21 every time I call someone on video call on whats app after couple of minutes I can't see the red button or video pause button I have to exit the app to get the buttons back
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JAMES4578
Samsung Maker ★
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Mobile Apps & Services

Hi @chelseaboy123  Do not have this issue on S21 Ultra  and have not noticed others reporting it.   However personally do not make many video calls on Whatsapp.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

0 Likes