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What happens if my Samsung cloud upgraded plan get's cancelled,what happens to the data?

(Topic created on: 01-04-2020 11:35 PM)
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Adi0
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What happens if my Samsung cloud upgraded plan get's cancelled,what happens to the data?

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Thanks on the help! S24 Ultra owner.
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Adi0
Big Cheese
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Answer from Samsung Members supoort: Kindly know that there can be two

 

reasons for which your plan could be canceled, the card used to purchase of the plan has expired or there are insufficient funds on the card. If you add a new card, within the 30 days window from when the plan was canceled, you will not lose any information backed up. If you do not add a new card, your data will be

deleted.

Screenshot_20200407-165826_Samsung Members.jpg

 

.....................................................................
Thanks on the help! S24 Ultra owner.

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Adi0
Big Cheese
Options

Answer from Samsung Members supoort: Kindly know that there can be two

 

reasons for which your plan could be canceled, the card used to purchase of the plan has expired or there are insufficient funds on the card. If you add a new card, within the 30 days window from when the plan was canceled, you will not lose any information backed up. If you do not add a new card, your data will be

deleted.

Screenshot_20200407-165826_Samsung Members.jpg

 

.....................................................................
Thanks on the help! S24 Ultra owner.
0 Likes