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Original topic:

VPN will not connect on WiFi on my Galaxy S10+

(Topic created on: 15-02-2020 08:38 AM)
weatherbain
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Mobile Apps & Services

I am able to connect a VPN on my Samsung Galaxy S10 plus phone when I am connected to 4G, however no matter what I do, the same VPN (and others) will not connect on any WiFi connection. To test this, I have a second android phone (Huawei) and tried connecting the VPN from that phone on WiFi and it connects fine- on the same WiFi connection. I have tried everything. Even the VPN support team could not solve my problem, so now I am stumped. Is it possible there is something blocking the connection from the Samsung phone? I tried turning off various security settings, but nothing has worked. Any suggestions would be appreciated.

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