Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Unauthorized Transaction Charge on Samsung Pass

(Topic created on: 22-07-2020 12:54 PM)
KP33
First Poster
Options
Mobile Apps & Services

After registration with Samsung Pass, I received this notification. 

 

"The Naira equivalent of USD50.00 has been authorized for the Transaction done on SAMSUNG ELECTRONIC SCHWALBACH AM DE"

 

After checking my account balance, I noticed the money has been deducted without buying anything nor my authorization. Why is this?

1 Solution


Accepted Solutions
Solution
KP33
First Poster
Options
Mobile Apps & Services

Thank you. It was refunded after 7-8 days.

View solution in context

0 Likes
12 REPLIES 12
dozziy
First Poster
Options
Mobile Apps & Services

I just got the same message from my bank now that I've been debited 50 dollars by Samsung. I didn't make any transaction. What is really going on? 

dozziy
First Poster
Options
Mobile Apps & Services

I just got the same message from my bank now that I've been debited 50 dollars by Samsung. I didn't make any transaction. What is really going on? 

0 Likes
AndrewL
Moderator
Moderator
Options
Mobile Apps & Services

@KP33: This is likely to be a card verification transaction, which should be refunded in due course. If not, please reach out to our Shop Team on 0330 726 7467 where an advisor will be able to look into this further for you. 

0 Likes
Solution
KP33
First Poster
Options
Mobile Apps & Services

Thank you. It was refunded after 7-8 days.

0 Likes
barbertoonde
First Poster
Options
Mobile Apps & Services

please how do you solve this problem cause have been charged same amount too and i can't bear the loss 

0 Likes
Zeenat
First Poster
Options
Mobile Apps & Services

Please how do I also gets my money back?

0 Likes
Jide_25
First Poster
Options
Mobile Apps & Services

I just registered for Samsung Pass and was also deducted $50. This doesn't make any sense. 

0 Likes
duck2021
First Poster
Options
Mobile Apps & Services
What is SCHWALBACH AM DE and is it on my bank charges ? Surely samsung pay doesn't just take money from your account without notice ?
0 Likes
Mijemy 7
First Poster
Options
Mobile Apps & Services

was also deducted by samsung electronic schwalbach few hour ago. They deducted 56 dollars that is 23,000 naira from my account for adding my credit card details to samsung pay method.

How do I get back my money, I need a refund please. This is no jokes...

0 Likes