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Unauthorized Transaction Charge on Samsung Pass

(Topic created on: 22-07-2020 12:54 PM)
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KP33
Student
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After registration with Samsung Pass, I received this notification. 

 

"The Naira equivalent of USD50.00 has been authorized for the Transaction done on SAMSUNG ELECTRONIC SCHWALBACH AM DE"

 

After checking my account balance, I noticed the money has been deducted without buying anything nor my authorization. Why is this?

1 Solution


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Solution
KP33
Student
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Thank you. It was refunded after 7-8 days.

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14 REPLIES 14
dozziy
Student
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I just got the same message from my bank now that I've been debited 50 dollars by Samsung. I didn't make any transaction. What is really going on? 

dozziy
Student
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I just got the same message from my bank now that I've been debited 50 dollars by Samsung. I didn't make any transaction. What is really going on? 

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AndrewL
Moderator
Moderator
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@KP33: This is likely to be a card verification transaction, which should be refunded in due course. If not, please reach out to our Shop Team on 0330 726 7467 where an advisor will be able to look into this further for you. 

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Solution
KP33
Student
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Thank you. It was refunded after 7-8 days.

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barbertoonde
First Poster
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please how do you solve this problem cause have been charged same amount too and i can't bear the loss 

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Zeenat
Apprentice
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Please how do I also gets my money back?

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Jide_25
First Poster
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I just registered for Samsung Pass and was also deducted $50. This doesn't make any sense. 

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duck2021
Student
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What is SCHWALBACH AM DE and is it on my bank charges ? Surely samsung pay doesn't just take money from your account without notice ?
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Mijemy 7
First Poster
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was also deducted by samsung electronic schwalbach few hour ago. They deducted 56 dollars that is 23,000 naira from my account for adding my credit card details to samsung pay method.

How do I get back my money, I need a refund please. This is no jokes...

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