Unauthorized Transaction Charge on Samsung Pass

[KP33]

After registration with Samsung Pass, I received this notification. 

"The Naira equivalent of USD50.00 has been authorized for the Transaction done on SAMSUNG ELECTRONIC SCHWALBACH AM DE"

After checking my account balance, I noticed the money has been deducted without buying anything nor my authorization. Why is this?

[dozziy]

I just got the same message from my bank now that I've been debited 50 dollars by Samsung. I didn't make any transaction. What is really going on? 

[dozziy]

I just got the same message from my bank now that I've been debited 50 dollars by Samsung. I didn't make any transaction. What is really going on? 

[AndrewL]

@KP33: This is likely to be a card verification transaction, which should be refunded in due course. If not, please reach out to our Shop Team on 0330 726 7467 where an advisor will be able to look into this further for you. 

[KP33 · Accepted solution]

Thank you. It was refunded after 7-8 days.

[barbertoonde]

please how do you solve this problem cause have been charged same amount too and i can't bear the loss 

[Zeenat]

Please how do I also gets my money back?

[Jide_25]

I just registered for Samsung Pass and was also deducted $50. This doesn't make any sense. 

[duck2021]

What is SCHWALBACH AM DE and is it on my bank charges ? Surely samsung pay doesn't just take money from your account without notice ?

[Mijemy 7]

I was also deducted by samsung electronic schwalbach few hour ago. They deducted 56 dollars that is 23,000 naira from my account for adding my credit card details to samsung pay method.

How do I get back my money, I need a refund please. This is no jokes...