Unauthorized debit to my card

[theo851]

Hello, My card was debited a sum of about 46,000 naira after registration twice with Samsung pass. It happened a week ago and it hasn't been resolved.  Please look into this as it has become an urgent matter.

[AndrewL]

@theo851: I believe that this is a card verification transaction, which should be refunded to you in due course. If not, please reach out to Samsung Support in your region via the link below, where an advisor will be able to look into this further for you.

https://www.samsung.com/africa_en/info/contactus/

[theo851]

And how long should this take? It's been a week now and I'm getting concerned. 

[AndrewL]

I'm not sure of the time frame, I'm afraid. I recommend reaching out to the support team in your region via the link provided above, where an advisor will hopefully be able to shed some light on this. 

[Zimri124]

Please some thing happening to me 

[Zimri124]

Sorry same thing is happening to me added my card