Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Ultra 22 - Super Fast Charging Not Working when screen is ON

(Topic created on: 21-04-2022 08:31 PM)
694 Views
varx
First Poster
Options

I got an original Samsung fast 25 Watt charger however the phone is no longer super fast charging when it is switched on. Super Fast charging only works when the phone is switched off the moment the phone is turned on it is slow charging (however it still keeps saying it's Super Fast charging on the screen but it's extremely slow)

I check the cable and the port and everything looks good I also tried with another original Samsung 35 watt charger and even then the charging was extremely slow

1 REPLY 1
ChrisM
SuperStar
Options

Hi @varx!

Have you checked that you have 'Super fast charging' enabled in your settings? Go to Settings > Battery and device care > Battery > More battery settings > Super fast charging > Toggle 'on'.

0 Likes