10-09-2021 06:57 PM in
I have used Smart Switch on a monthly basis for 2 years to sync my Outlook contacts and Calendar from my laptop to my Samsung S10+.smartphone
Since the last Samsung update on my phone last week, the sync is failing.
I've uninstalled Smart Switch on both laptop and S10 phone with no success.
Has anyone else experienced this recent problem or can suggest a fix.
02-12-2021 02:43 AM in
I have the same problem and I am furious. Smart switch on the pc hangs where it says importing outlook folder, for an eternity then stops. If I cant sync to outlook then my phone is useless now.
02-12-2021 10:32 AM in
Since my original post with this issue in September I am still having problems syncing my outlook from my lap top to my Samsung S10+. I've persevered and updated software/installed/reinstalled Smart Switch many times. I'm also experiencing hangs whilst it attempts to copy my calendar/contacts/to do lists - usually to eventually say it's failed. I have found a partial work around by excluding contacts in the syncing and only copying my calendar which eventually works.
Still not the easy weekly syc I have been doing for 2 or more years. Samsung - pls fix this problem
07-03-2022 02:42 AM in
I have had the same problem sync Outlook with Note 8. Used to work then started stopping, worked around by start syn again & it would come up with inconsistency & asked which to use. This then worked, but with Smart Switch update of 5 March 2022 this no longer works as it gets partially through & then drops out, ie SSwitch simply closes down whilst updating appointments. Also I find that multiple entries are inserted for same appointment. I have tried reinstalling SS on phone but to no available, also deleting cache & data on phone Ssw app. Am unable to go back to previous version of SSwitch on PC, it just indicates that I have the latest download.
07-03-2022 03:20 AM in
I ended up looking for an older version of smartswitch 4.2.21034-7 and downloaded it after removing my old one and make sure you do NOT let it update. I also checked my outlook 2007 file on my computer and compressed and repaired my pst file which did seem to make a difference as smartswitch wasn't syncing my note 9 with outlook which was the whole point of it. Eventually I could sync calender,contacts and tasks. I did them one by one not all at once . It drove me crazy smartswitcj is dreadful software. I am still using the older version now and will not update it.
07-03-2022 04:49 AM in