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Sim manager card not active Samsung 20 ultra

(Topic created on: 18-11-2022 04:22 PM)
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Help needed2
First Poster

‎18-11-2022 02:02 PM

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Please helpppppo I need to active one esim in my s20 ultra and I do not have sim manager card access. I do not know the countries I will be. I need this please.

 

I need this in case I need help.

looking for helppp 

 

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3 REPLIES 3
AndrewL
Moderator
Moderator

‎18-11-2022 04:22 PM

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@Help needed2: Where are you currently based, and have you tried reaching out to your mobile network provider to discuss the possibility of registering an eSIM on your Galaxy S20 Ultra? 

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Help needed2
First Poster

‎18-11-2022 04:52 PM

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In response to AndrewL

Hello, thank you for answering. I am from Canada and I sent my s20 ultra to my sister to Cuba. She is travelling and need this. In Cuba I do not thing they can solve this bcz the country is super complicated. 

I will súper appreciate if you can help me out with this.

 

regards

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AndrewL
Moderator
Moderator

‎18-11-2022 05:17 PM

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@Help needed2: Sadly this isn't something that I can assist you with from this position. Is there a reason that you want to opt for an eSIM, as opposed to a physical SIM? Your sister may wish to reach out to a mobile network in her current region to see if she can obtain a physical SIM, or look for a standalone, pre-paid option. I'm sorry that I couldn't be of more help. 

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