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Secure Folder Cloud backup not restoring

(Topic created on: 23-02-2024 07:29 PM)
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Members_TCDLmkV
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I have an S23 Ultra, and had to give it back for an exchange.  I had a few items in the secure folder, and I backed up on Samsung Cloud temp storage (30 day backup). 

Now I have my replacement device, I have restored from the back up and everything except the secure folder is restored.  On the Cloud app I can see that there is data backed up for the Secure Folder (around 1gb).  When I go to restore it, it even says restore successful.  But when I go to the secure folder theres nothing there.  

I've tried restoring from a backup in the Secure Folder app, but it shows no backups available.

Any suggestions?

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Juli3n
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I seem to recall backups were not supported anymore on the secure folder. I had to reinstall everything on my S24U .
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