Screen Recorder Not Recording Sound

[NB]

Screen recorder does not record sound when using for example WhatsApp video conference or Zoom Meeting?

Any ideas as to how to capture sound? Video is captured fine.

Device: Samsung galaxy S21 Ultra

[Robbie-35]

If u go to settings advanced features screenshot and screen recorder there's an option in there sound u can put it to media sounds and mic hopefully that helps

[Pugs1957]

Try App permissions or Permission Manager > Microphone and switch on the toggle for Zoom.

[NB]

Thank you Rob,

In fact when you start screen recorder, it asks you to select from three options. Mine is by default set to media sound and mic.

[NB]

Thank you Pugs... Checked.. all permissions are ok for Mic.

Its Screen Recorder that needs mic permissions.

[Robbie-35]

Do u have do not disturb activated when your in a meeting

[NB]

I removed that... But now I am getting error..
Can't record mic in use.

[NB]

No...

[NB]

Do not disturb is off.

[TessM]

Hi all,

this may be down to some privacy settings on the apps are calls and meetings cannot be recorded as least that have been authorised for both parts. I know that you have a feature on the Zoom app that allows you to record the session so this can be shared after that.