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Original topic:

SamsungApps Schwalbach payment

(Topic created on: 02-01-2021 09:10 AM)
arman1401
Journeyman
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Mobile Apps & Services

Been charged by Samsung for no reason. Never bought an app from the Google Play store or the Galaxy store. Any reason why. Could anyone help

8 REPLIES 8
Aija
First Poster
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Mobile Apps & Services

Good morning!

 

I’v been charged by Samsung for any reason. Checking my account balance, I noticed the money has been deducted without my authorization or buying anything.

From August 27 till September 5 there are many charges on my bank statement from SAMSUNGAPPS SCHWALBACH AM. Total amount – eur 318.39...

The charge mostly is eur 7.99, but there are also eur 7.59 and eur 3.99. Transactions are done on SAMSUNGAPPS 65824 SCHWALBACH AM.

 

My credit card data was also on my son's Samsung phone. I checked that my son didn’t purchased anything. The money was charged without any warning!!! 3 to 7 times per day! No warning on my or son’s e-mail.

 

How can I claim reversal? I hope that the amounts will be refunded!

Thanks

Aija

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kaniki
First Poster
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Mobile Apps & Services

Been charged  for a free item

IMG-20201007-WA0003.jpg

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Sommie
First Poster
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Mobile Apps & Services
hi,

how do I stop the payment of £7.99 SAMSUNGAPPS SCHWALBACH AM.. I want this payment to stop.

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silveraesthetic
First Poster
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Mobile Apps & Services

it's fraud. The exact same thing happened to me under the same name for $0.18. I called it into my bank and canceled my card. I ended up stopping a transaction for $522. Call it into your bank and report fraud/at least get it looked into.

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Afeez
First Poster
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Mobile Apps & Services

Did they later get back too you on the reason for debted you.......because same just happened to me

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arman1401
Journeyman
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Mobile Apps & Services
they never got in touch
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goonergirl46
First Poster
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Mobile Apps & Services
I have a pending transaction for the same people is this a scam can anyone tell me please
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Tues
First Poster
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Mobile Apps & Services
I have been charged without making a purchase £39.99 from Samsung Schwalbach DE no warning, no purchase and no authorisation.what can be done about it?
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