30-01-2022 02:00 PM - last edited 30-01-2022 02:01 PM
30-01-2022 02:35 PM in
30-01-2022 03:25 PM in
@Melanie69: If you try the steps suggested by @Glenntech and @xSteveuk, and the issue persists, can you check to see if the USB cable fits snugly into the charging port, without wobbling? If it doesn't, or if you're unable to establish a charge with multiple chargers, then please reach out to our Help Desk for further assistance.