If you are experiencing problems with the Samsung website crashing, there are a few steps you can take to try and resolve the issue.
1. Clear your browser’s cache and cookies: Clearing your browser’s cache and cookies can help resolve the issue. To do this, open your browser and go to the ‘Settings’ or ‘Preferences’ menu. Then, find the ‘Privacy’ tab and click on ‘Clear Browsing Data’. Select the option to clear the cache and cookies and then restart your browser.
2. Update your browser and computer: If your browser or computer is outdated, this could be the cause of the issue. Make sure your browser and computer are up to date and then try accessing the Samsung website again.
3. Try a different browser: If the problem persists, try accessing the website on a different browser.
4. Contact Samsung’s customer service: If you are still having issues, contact Samsung’s customer service and explain the issue. They can help you investigate the cause and offer a solution.