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Original topic:

Samsung Trade In

(Topic created on: 06-04-2022 10:39 AM)
jimsouthstand
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Guy's Is this email I received genuine?
Samsung Trade In / MTR Group stating my Trade in phone has screen burn and I need to make a payment to complete the order?
Anyone else get this?
Seems genuine just wondering 🤔 
Jim
21 REPLIES 21
B12UMMY
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You need to contact Samsung.
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Harveyx1
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I had this when I traded in my S9 and as soon as I paid it, I had a notification saying trade in complete, so yes unfortunately it's real
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Harveyx1
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You can check on my page, I posted the exact same thing
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jimsouthstand
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Thanks Harvey, just checking that it's been done before and wasn't a fraudsters👍
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Harveyx1
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No worries, what phone have you gotten to replace your old one? 👍🏻
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Blind_Marv
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Has anyone actually had a trade-in where they didn't find a fault which required a payment ?!
jimsouthstand
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I was wondering that as well, offered a good trade in rate which is then reduced with nothing you can do about it!
Joshkh
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How long after receiving the email 'we have received your trade in' did it take samsung to contact you saying it had a fault?
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jimsouthstand
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Sorry, traded my S20 Ultra for 22 Ultra, was on the upgrade program but between Samsung and Klarna it was a absolute S show! So just kept the 20 to this year and traded it
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