Samsung S20Fe..phone turns off when using selfie camera for pic..any help?

[melehdi]

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[AsadM]

Hi, @melehdi, are you still experiencing this, or has this been resolved? 

[Tegrahead]

Not sure about originator, but I am having this issue for over 12 months I'd say. Phone up to date with software. 

[DannyT]

Hey there, @Tegrahead. Head here https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

Then follow the steps for clearing the cache partition. Once you've done this test the camera again and let us know how you get on.