Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Samsung pay wont accept my card?

(Topic created on: 21-05-2019 08:35 PM)
Marc2k19uk
First Poster
Options
Mobile Apps & Services

Why wont Samsung pay accept my card? I'm with Barclays one of the biggest banks in the uk. A major issue for me as I bought the phone on that premise. Luckily for me I'm still in my cooling off period if I cant get it sorted.

1 Solution


Accepted Solutions
Solution
AndrewL
Moderator
Moderator
Options
Mobile Apps & Services

@Marc2k19uk: Barclays have their own independent Mobile App which is why it's not supported by Samsung or Google Pay. Check it out on their website via the following link:

https://www.barclays.co.uk/ways-to-bank/mobile-banking-services/contactless-mobile/

View solution in context

12 REPLIES 12
Solution
AndrewL
Moderator
Moderator
Options
Mobile Apps & Services

@Marc2k19uk: Barclays have their own independent Mobile App which is why it's not supported by Samsung or Google Pay. Check it out on their website via the following link:

https://www.barclays.co.uk/ways-to-bank/mobile-banking-services/contactless-mobile/

View solution in context

Marc2k19uk
First Poster
Options
Mobile Apps & Services

The one on there app is absolute *****, any way of using the inbuilt one? Or am I going to have to change bank or phone? 

Appin
Journeyman
Options
Mobile Apps & Services

Change your account to another bank!

You can, of course, put their app on to your phone and once you have things set up, it's easy enough to switch between different payment apps.  There is, however, talk from within Barclays of possibly making their cards work with Google Pay -- haven't heard whether they're considering Samsung Pay as well. Many Barclays customers are very unhappy that though Barclays allow their cards to work with Apple Pay they won't allow them work with Samsung Pay or Google Pay.

Tristan8
Apprentice
Options
Mobile Apps & Services

Switch to Apple, my contract is up in 2 months and both apple pay and apple watch support Barclays as well as all the other major banks that samsung still hasn't managed to work out a deal with over the past few years. Its a shame really as I've been with Samsung since the S3 yet they seem to not care enough to sort out something as huge and day to day as mobile payments.

Tristan8
Apprentice
Options
Mobile Apps & Services
yet its supported on Apple pay and apple watch.
0 Likes
Tristan8
Apprentice
Options
Mobile Apps & Services
Recommend phone, apple pay and apple watch support barclays.
0 Likes
Appin
Journeyman
Options
Mobile Apps & Services

The problem with the Barclays app is that it demands to be the default app for payments.  And it's not all that good, either.

0 Likes
Appin
Journeyman
Options
Mobile Apps & Services

Sure, the Barclaycard app works -- but it demands to be made the default app, so it's a case of switching default apps each tme one wishes to make a payment, unless you use ONLY Barclaycard

0 Likes
Appin
Journeyman
Options
Mobile Apps & Services

The basic problem is that Samsung Pay have failed to reach an agreement with any of the major UK "High Street" banks, and unless or until it does, it remains largely irrelevant in the UK.

There doesn't appear to be any progress on this matter, either, so Google Pay have largely cornered the UK market.