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Samsung pay+ sign up (already on curve )

(Topic created on: 02-03-2022 07:02 PM)
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Octoberfly
Apprentice
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Hi all! 

I'm already using curve card and is hoping to register pay+ with my existing card.. But there isn't an option for it.

It's asking me to sign up which didn't work because it says my number is already in use (duh)

Anyway to bypass this? 

6 REPLIES 6
Haych_
Navigator
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Hi I had this exact same issue ( took about 8 months to resolve) but got there in the end. I had to speak to curve customer service to cancel my current account. Once my account had been deleted I was then able to re register for Samsung pay plus. Hope it helps
Octoberfly
Apprentice
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Gah I was hoping samsung can do something on their end!
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Octoberfly
Apprentice
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I still have cashback for my curve card 😭
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S786
Voyager
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I made several attempts contacting customer service on this. After 3 months they sorted it
Octoberfly
Apprentice
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Hi is it the Samsung or curve you contacted?
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S786
Voyager
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I contacted both. More than 1 email. I think it was eventually Curve that sorted it.
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