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Samsung Pay+ not working

(Topic created on: 03-12-2022 12:22 PM)
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WelshPaul
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I have been using Google Pay for years but thought I'd give Samsung Pay+ a go as my Halifax Visa debit cards cannot be used with Samsung Pay directly. 😶

Everything is setup correctly (I think), if I open the Samsung Pay app I see a black Mastercard with Samsung Pay+ written on it (card issued by Samsung Pay+ and Curve which then debits my Visa card?). I was in a shop today and tried to pay but it wouldn't work! I got a notification telling me something along the lines of "Your default travel card can only be used for PAY GO". What the hell does that mean?

With Google Pay I just unlock my phone and tap. This Samsung Pay is full of extra steps and work arounds and it still doesn't work for me.


My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
8 REPLIES 8
xSteveuk
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WelshPaul
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I've read all that prior to posting and setting up Samsung Pay+.


My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
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WelshPaul
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So this was the exact notification I got:

Transport cards can only be used for Pay as you go. Swipe up to open Samsung Pay and use biometric or PIN verification to complete this purchase.

I unlocked my phone and tapped but got the above. I didn't originally open the Samsung Pay app but did after reading the above notification and when I had my payment card on screen (with the countdown counting down) I tapped, nothing happened at that point!

Anyway, what is a Transport card? I don't own, need or want one and I definitely didn't set one up!

 


My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
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Solution
xSteveuk
Mastermind
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you can easily disable the card. Simply tap on your Transport Card located in your Samsung Pay homepage.2 Select the 3 Dots located top right of the page.3 Tap on Set up transport card.4 Toggle off Use transport card.
WelshPaul
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Ah thanks... I couldn't find the toggle option for the life or death of me!

Transport card is now disabled. 👍


My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
MikeZZL
First Poster
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Great, but what about not being able to make the contact less payment in the first place? It makes me wonder whether people are actually taking the time to read through the questions...
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MikeZZL
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I touched my phone on the contact less reader this morning and got the same message about transport card. I don't want to deactivate the transport card feature. I just want to be able to touch the contact less reader in store and complete the purchase, as I would with google pay, I.e. touch and go or touch, finger print and go. Is this possible with samsung pay+ or not?
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katie897
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was this resolved? having the same problem
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