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Original topic:

Samsung pay card - Sorry we can't offer you the Samsung Pay Card at the moment

(Topic created on: 19/08/20 21:53)
Members_yBQPkik
Apprentice
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Mobile Apps & Services

Hello,

I'm trying to activate the new Samsung pay card on my Samsung pay but it get these two messages when I try:

 

"Sorry we can't offer you the Samsung Pay Card at the moment " or 

"Connection error - Failed to connect to the Server. Try again later"

 

It's two days that I'm trying, is there any solution?

 

I use note 10 5g with Vodafone.

8 REPLIES 8
A714G
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I had the exact same problem. I have a note 10 plus 5g on O2
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Deboid
New Member
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Im Im having the same issue here, just downloaded the app on my S9

Screenshot_20200819-195128_Samsung Pay.jpg

after deleting it since it doesn't support Lloyd cards, thought that the new Pay Card would allow me use the app again but i got the same message as OP

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Wharncliffeowl
Explorer
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Possibly Samsung Pay will be updated to Samsung Pay Card soon or a separate app released??
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Members_yBQPkik
Apprentice
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Just rang customer service, they have an issue with the app, it should be resolved by tomorrow.

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Members_yBQPkik
Apprentice
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Guys if you still have this issue go to your Samsung account from your phone, edit your profile and enter your date of birth. I will fix the issue, I've just discovered it

 

Pgpmas
Navigator
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mine worked after a few tries, it took about 4 goes to work
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Grumpywino
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I still have "Connection error - Failed to connect to the Server. Try again later" on both a Note 20 Ultra and a Note 9, tried EVERYTHING, even braved the enthusiastic but ultimately unknowledgeable Twitter people! 

 

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hahahahywel
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Same thing with me on my S10+. Getting the "Connection error Failed to connect to server. Try again later" repeatedly on wifi and mobile data

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