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Samsung Pay and Curve - confusion

(Topic created on: 07-04-2021 01:44 PM)
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louiscar
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I am really confused about the Curve app and Samsung Pay. I had 2 cards to enter and SP says it can't add them but tells me to register them with Curve. I do that and both cards are in there. However, when in Samsung Pay I get 2 confusing card numbers (both applying to one card - one is described as a digital one).

The problem here is that the card substitute doesn't tell me what card I'm going to use.

I can see if I go to curve I can switch between the credit card and the debit card but when back in Samsung pay I can only see the same digital card announced so it doesn't tell me which one I am paying with or even if the one I chose to activate in the Curve app is the one that Samsung Pay will use.

Can someone clear this mess up. I've so far not used the paying system as I'm not sure what card it's going to put it on. I'm considering moving to Google pay as this seems to be one horrible mess up.

27 REPLIES 27
louiscar
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Agreed
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RonnyA
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agreed.  They really need to sort this out.  It puts me off using it - so I don't mainly! 

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Nickyblack
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What do i do if my samsung curve card has gone missing can it be activated or used by somebody else
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louiscar
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Don't feed the Troll, he's just been unhelpful condescending and contributed nothing other than mak8ng snide comments.
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louiscar
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I'm not they would but they could use it in the same manner as any other card online for instance.
I'd contact Curve immediately and report it so they can kill it and issue another . Don't wait to do this
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GALAXY-SPANNER
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Same problem, in Samsung Pay+ i used to have my Debit card and x2 Credit cards showing so when i swipe my thumb i could choose which card to pay with. Since an update it will only accept my debit in SP+ Even though i have my Credit Cards linked in curve, everytime i try to activate the Samsung Pay+ Curve card it just prompts me to download curve, even though already installed, tried a few times, uninstalled Curve, let Samsung take me through the motions of installing curve, same problem occurs, SP+ won't link with Curve anymore. Absolute JOKE

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BSuvarna
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I wanted curve metal card. But I have samsung pay+ card. Which I have to cancel to switch to curve metal. And I heard in future, I can't cancel and move back to samsung pay. Has anyone else been in this situation
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Anonymous User
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I have tried to regmy visa debit card, but for some reason it shows my card is unable to register for this curve account
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