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Samsung Pass

(Topic created on: 18-09-2020 07:13 AM)
1329 Views
MPJ81
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Pass has disappeared from my phone. When I try and reinstall it from the Galaxy store, it tells me it's already there and gives me the option to open it. When I click open, I just get an error message.

Has anyone else had this?

1 Solution


Accepted Solutions
Solution
ynneL
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Go to Settings > Biometrics and security and it'll still be there

View solution in context

6 REPLIES 6
Louisa29
First Poster
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yess ive got this problem too must be to do with the recent update 😞
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MPJ81
Navigator
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Yes, I have recently installed a system update. That's probably it.
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Solution
ynneL
Troubleshooter
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Go to Settings > Biometrics and security and it'll still be there
hnhassan
First Poster
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any idea how to fix it?
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MPJ81
Navigator
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thanks, I'd been signed out for some reason. all up and running now.
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hodgey
First Poster
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it has disappeared off of the biometrics screen
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