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Original topic:

Samsung Pass

(Topic created on: 18-09-2020 07:13 AM)
MPJ81
Navigator
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Mobile Apps & Services
Pass has disappeared from my phone. When I try and reinstall it from the Galaxy store, it tells me it's already there and gives me the option to open it. When I click open, I just get an error message.

Has anyone else had this?

1 Solution


Accepted Solutions
Solution
ynneL
Helping Hand
Options
Mobile Apps & Services
Go to Settings > Biometrics and security and it'll still be there

View solution in context

6 REPLIES 6
Louisa29
First Poster
Options
Mobile Apps & Services
yess ive got this problem too must be to do with the recent update 😞
0 Likes
MPJ81
Navigator
Options
Mobile Apps & Services
Yes, I have recently installed a system update. That's probably it.
0 Likes
Solution
ynneL
Helping Hand
Options
Mobile Apps & Services
Go to Settings > Biometrics and security and it'll still be there
hnhassan
First Poster
Options
Mobile Apps & Services
any idea how to fix it?
0 Likes
MPJ81
Navigator
Options
Mobile Apps & Services
thanks, I'd been signed out for some reason. all up and running now.
0 Likes
hodgey
First Poster
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Mobile Apps & Services
it has disappeared off of the biometrics screen
0 Likes