samsung pass not working properly.

[Irenet]

I have a Samsung Galaxy S8 phone, on which I have a bank account app. This app used to be accessed via Samsung Pass, which has deactivated itself from this app since the last security update.

Could someone please explain why this has happened, and help me to reactivate it for the app?

Thank you

Regards

Irene Thomson.

[AndrewL]

@Irenet: Are you able to confirm which banking app you are referring to? Have you tried going to Settings > Biometrics and Security > Samsung Pass, to check if it is still enabled?