This is a very worrying situation, and yes, it is unfortunately possible that scammers or hackers have added a note to your Samsung Notes app, even if this is an atypical method of communication.
While ransom demands or other scams are often spread via email, messaging services, or social media, adding a note directly to your Notes app can indicate a serious compromise of your device.
Why a note in Samsung Notes could indicate a hack
For a stranger to create a note in your local Samsung Notes app, they need access to your device or its sync data. Here are the most likely scenarios:
Malware or remote access:
Your smartphone could be infected with malware (a malicious app) that has broad permissions to create notes in the background, access your contacts (to find your name and number), and possibly also read other data.
An attacker could have gained remote access to your device.
``` Samsung Cloud Compromise:
If your Samsung Notes are synced with Samsung Cloud and an attacker has obtained your Samsung account credentials, they could have created the note from another connected device (e.g., a PC with the Samsung Notes app), which was then synced to your smartphone.
Faulty Third-Party App:
In rare cases, a third-party app to which you unknowingly granted excessive permissions could access and tamper with your Notes data.
Important Immediate Actions
Do not call the provided phone number under any circumstances! This could be a cost trap or confirm to the scammers that your account is active.
Immediately disconnect your device from the internet: Turn off Wi-Fi and mobile data to prevent the attacker from further communicating with your device.
Change passwords: Immediately change the password for your Samsung account and other important accounts (Google, email, banking apps), preferably from another, secure device.
Check Samsung Notes:
Don't delete the suspicious note immediately; first take a screenshot as evidence.
Check if other notes are missing or have been modified.
Check apps: Go to your app settings and uninstall any apps you don't recognize or recently installed, especially if they came from unknown sources.
Malware scan: Run a virus scan with a trusted security app (Samsung devices often have built-in protection).
Because this type of threat is uncommon and indicates a deeper compromise, you should take the issue very seriously. It is advisable to contact a mobile security expert or Samsung technical support.