Samsung Notes Problem - penwrite doesn't stay aligned with the text

[Members_3iQ0y0T]

Dear Samsung Team,

I am using the app "Samsung Notes" daily with my tablet and have a huge problem in the app after I updated it. I would be happy  if you guys could address and solve those problems please. The handwrite is not anchored to the page, which really doesn't make any sense. Adding a text above the hand write ruins all the structure of the data. Here is a video that demonstrates the problem :

https://www.youtube.com/shorts/rkS5uHV5X-0

Please change it, because I have 500 notes I made in the old version, and now I can't edit them anymore.

I thank you in advance. This application was awesome for me, please make it good again. 

Best Regards,

Arad 

[Members_3iQ0y0T]

Dear Samsung Team,

Could you share with me a person who might be able to help me with my problem? I'll contact him. Thank you in advance.

[Members_3iQ0y0T]

Dear Samsung Team,

Could you share with me a person who might be able to help me with my problem? I'll contact him. Thank you in advance.

[Members_3iQ0y0T]

Please comment thanks

[Members_3iQ0y0T]

Hey Samsung, I would be happy to hear a comment from your side regarding the topic. Thank you in advance.

[PaulM1]

Hi there, @Members_3iQ0y0T. I appreciate you flagging this, and I definitely recommend submitting an Error report (if you have not done so already).

More information on how to do this is contained within the thread below:

https://eu.community.samsung.com/t5/mobile-apps-services/samsung-members-app-error-reporting/m-p/509...

I know that our engineers and developers would be very happy to take a look at this for you, and they will update you accordingly. 

Please keep the thread updated when you receive your feedback.

[Members_3iQ0y0T]

Hey @PaulM1 , thank you for your reply. I sent a report. It looks like the supporter never really read my messages. I sent another report and got the same answer from the same person. Sending a report doesn't work, unfortunately....

Here is another video for the problem:

https://www.youtube.com/watch?v=f07JjidkG7E

I would appreciate it if you could give me a contact to someone who would actually watch the videos I post, as they clearly show a faulty app design.  Thank you in advance.

[Members_3iQ0y0T]

Hey @PaulM1, I am flagging the post.

[Members_3iQ0y0T]

Hey @PaulM1, I am flagging the post again.

[Members_3iQ0y0T]

Hey @PaulM1, I am flagging the post again.

[AntS]

Hi @Members_3iQ0y0T ,

I think I understand. 🤔 The handwriting isn't staying in your preferred alignment with the text.

The effect shown in your videos is very similar in MS Word if ‘Fix position on page’ for behind-text-wrapped images is selected in the image Layout Options, where the 'image' (or 'handwriting' in Samsung Notes' case) stays fixed in the position on the page rather than moving with the typed text.

https://support.microsoft.com/en-us/topic/becff26a-d1b9-4b9d-80f8-7e214557ca9f#ID0EBBD=Newer_version... 

I couldn't find something similar to MS Word's 'Move with text' option in Samsung Notes, so I've forwarded that on as a suggestion to the developers to see what they'll say.

Let me know if I'm on the right track with your issue though.