11-05-2021 01:18 PM
I have recently changed from a Galaxy A70 to Galaxy A52.
I used smartswitch for apps, contacts etc.
However, my music files won't play?
I don't know the type of file (I am not techy savvy (being old) but they worked fine on my A70
What is the best way of sorting this?
Grant
11-05-2021 01:23 PM
@Members_qUBqYqT: Which app are you using to access to your media, and did you move the app over from your old phone? If you did, try uninstalling it, and reinstalling it via the relevant app store to see if this helps, or looking for any available updates. Depending on the required audio codecs, you may wish to try an alternative media player to see if this helps.
11-05-2021 01:56 PM
Newer phones no longer support .WMA files. Either convert to MP3 or just rename to xxx.mp3