09-09-2020 02:05 AM
Please make members app keep the conversation in a thread, like emails do, and doesn't create new threads for the conversations everytime agents or users reply, overlapping previous messages in the list view. In the screenshot, these 2 messages aren't in the same thread but are rather creating new one above the others.
If you don't understand me, please let me know.
Please allow us to send feedback about the Samsung Members app, from the app itself.