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Original topic:

Samsung Members Competitions

(Topic created on: 27-06-2020 05:52 PM)
Sir_Tom
First Poster
Options
Mobile Apps & Services

The address associated with my account on the Samsung Members App when entering competitions is incorrect?

 

Is there any way to change this?

 

Thanks

 

 

5 REPLIES 5
DigitalImpostor
Apprentice
Options
Mobile Apps & Services

I have the same issue. There doesn't appear to be any way to change the address as it won't let you go back through the previous steps.

0 Likes
Shelley123
Pathfinder
Options
Mobile Apps & Services
I'm having the same problem
Angewh
Apprentice
Options
Mobile Apps & Services
hi, I have this issue to, did anyone get a resolution?
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DigitalImpostor
Apprentice
Options
Mobile Apps & Services

Heard nothing from them about this. I did get an email from them today as it's been a month since I bought my S20+. In it they say to make sure that my details are up to date and that I can do this "in the Members app by selecting Menu > Settings > Samsung account > My information > Edit". The problem with following this to the letter is that my Members app says Personal info rather than My information, so it appears that Samsung isn't checking whether their instructions are correct before posting them.

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Angewh
Apprentice
Options
Mobile Apps & Services
thanks yeah I have the same address OK in main Samsung acc but not here, thanks for coming back.