22-06-2020 12:55 PM
The address associated with my account on the Samsung Members App when entering competitions is incorrect?
Is there any way to change this?
Thanks
26-06-2020 08:38 PM
I have the same issue. There doesn't appear to be any way to change the address as it won't let you go back through the previous steps.
27-06-2020 05:52 PM
26-07-2020 10:10 PM
26-07-2020 10:47 PM
Heard nothing from them about this. I did get an email from them today as it's been a month since I bought my S20+. In it they say to make sure that my details are up to date and that I can do this "in the Members app by selecting Menu > Settings > Samsung account > My information > Edit". The problem with following this to the letter is that my Members app says Personal info rather than My information, so it appears that Samsung isn't checking whether their instructions are correct before posting them.
28-07-2020 03:17 PM